Government AI · Live
Nagrik
AI grievance kiosk that listens in any language.
< 3 min
Time to file
None
Literacy required
Auto-detected
Languages
Problem
Citizens queue for hours to file complaints on forms they cannot read, in a language that is not theirs.
Solution
Nagrik replaces the form with a conversation: speak, confirm, receive a receipt — in your language, in under three minutes.
How it works
Step by step.
01
Listen
Citizen speaks freely; language is auto-detected.
02
Extract
An LLM extracts structured fields from the transcript.
03
Confirm
The citizen reviews in their language with spoken prompts.
04
File
A tracked grievance and PDF receipt are generated.
Architecture
- L1Kiosk-mode PWA
- L2Provider admin
- L3Structured extraction
- L4PDF pipeline
Key capabilities
- Speak once — details extracted automatically
- Full-journey language switching
- Hindi-safe PDF generation
- Admin control of LLM, ASR and TTS providers
- Hashtag sentiment utility
Technology
Next.jsSarvamGoogle TTSOpenRouter
Use cases
- — District offices
- — MP constituency offices
- — Public service counters
Start here
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